Access to Personally Identifiable Information

Access to personally identifiable information in public records at state and local levels of government in Los Angeles is controlled primarily by the California Public Records Act (Government Code Section 6250, et seq.). Information that is generally available under the Public Records Act may be posted for electronic access through the LADWP web site. While the Public Records Act sets the general policies for access to LADWP records, other sections of California code as well as federal laws also deal with confidentiality issues.
Email Addresses

Email addresses obtained through the website will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as federal laws. Email or other information requests sent to the LADWP website may be maintained in order to respond to the request, forward that request to the appropriate agency within the LADWP, communicate updates to the LADWP page that may be of interest to citizens, or to provide the LADWP web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.